Girl Meets Dress - Delivery information, Shipping details and Delivery options


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Dresses All Dresses New Dresses Most liked this week Sizes (UK) Size 6 - UK Size 8 - UK Size 10 - UK Size 12 - UK Size 14 - UK Size 16 - UK Colours Black dresses Red dresses Pink dresses Purple dresses Blue dresses Green dresses ... Brights Metallics & Greys Neutrals Prices £10 - £50 £50 - £100 £100+ Designers Designer A-Z ...... 3.1 PHILLIP LIM ACNE ALEXANDER WANG ALICE AND OLIVIA BUTTER BY NADIA CARVEN DINA BAR-EL HALSTON HERITAGE HERVE LEGER MARC JACOBS MARC BY MARC JACOBS MIU MIU M MISSONI Occasions Wedding Boutique > Wedding Boutique Wedding Guest Bridesmaid dresses Rehearsal Dinner Bridal dress Mother of the Bride Party Boutique > Party Boutique Cocktail Party Black Tie Girls Night Out Party dresses Birthday (mine!) Evening & Dinner Work Function Meetings Meetings Date Night Day Dress Ball gown Prom dress The Races Styles All Styles Asymmetric dresses Long dresses Mini dresses Printed dresses Maternity dresses Strapless dresses Dresses with Sleeves Celebrity dresses Accessories Bags > All bags Clutch bags Black bags Gold / Silver bags Shoulder bags Hats & Fascinators Membership Memberships are optional: Option 1: £60 / Year Option 2: £39 / month GMD Daily Blog Stylist Picks As seen on celebrities Your stories Own It Dresses Jewellery Shapewear Ballet Pumps Hosiery GIFT VOUCHERS Shawls How it works How do I hire something? HOW DO I HIRE A DRESS? Borrowing a dress is really easy! and you do not have to be a member to borrow 1. Browse for a dress you love from our selection of over 3,500 dresses and over 150 designer brands, using any of our search categories. 2. Select your size and the number of nights you would like to keep it for 3. Click 'Add to Bag' to proceed to checkout. 4. We will then get in touch to confirm delivery time and date (+ a try on before your event if eligable) 5. Wear the dress to your event and enjoy the admiring glances! 6. Pop the dress back in the pre-paid packaging for return when you're done with it Top Tip: If you need any advice or help finding the perfect dress for your occasion, make the most of our style advice service by emailing or calling us on enquiries@girlmeetsdress.com - 07867 785814. We'd love to hear from you! ....Read more >> How do I try on a dress? All dresses are available to try on, but this may vary with how busy it is We notify you of whether a dress is available to try on once you have processed the order To confirm availability before processing the order, simply email us the details and we will get back to you: enquiries@girlmeetsdress.com Alternatively, simply place the order and we will be in touch to confirm details: Once payment has been made and the purchase process completed: 1. We will get in touch and arrange to send you the dress before your event date 2. You try on the dress for size and return it to us the same day. 3. If the dress fits, we will then reserve and keep it safe and sound for you until your re-delivery date 4. If the dress does not fit, we will send you another one, or refund you the price of the rental. Note: Shipping fees cannot be refunded. ....Start Shopping >> Can I reserve a dress? YES, simply process the order and make sure you selected your event date by clicking on the calendar icon at checkout stage. Once the Order has been placed and payment has been made we will reserve the dress and get in touch to see if you would like to try on the dress before your date. ....Start Shopping >> Can I try on more than 1 dress? YES, you can try on up to 3 dresses be simply placing the order for all three. Note: we reserve the right to limit the number of dresses eligible for a try on at our discretion. ....Start Shopping >> What if the dress doesn't fit? Returns policy Once the courier arrives and you have signed for the package, you have 2 hours to notify us of an exchange or refund request. Just email us at returns@girlmeetsdress.com with your preference to either return or exchange the dress for another one. ....Start Shopping >> How do I return my dress? Returning the dresses you've enjoyed is quick and easy. Simply pack the dress/bag in its original packaging and stick the Return Label provided to you when the dresss was delivered. If you have any questions about returns, get in touch on 07867785814 or at returns@girlmeetsdress.com Does Fri-Sun count as 2 nights? YES, if you are borrowing a dress for the Fri, or Sat night, you may return it on Monday as if for 3 nights. We ignore Sundays as our postmen don't go to work!! Why should I become a member? MEMBERSHIP is optional and entitles you to the following benefits: - £20 off you FIRST ORDER - 20% off EVERY ORDER after that - Priority access to new arrivals PLUS - 20% off any dress available for purchase from our sale section - Earn GMD rewards for every pound you spend (coming soon) - Fortnightly email updates on latest stock and all our news - Exclusive special offers and invitations to our events MEMBERSHIP = £60 - VALID FOR 1 YEAR ....Become a Member >> Do you rent accessories? YES, you can also borrow bags and head accessories from Girl Meets Dress - Bags are cheaper when you rent one together with a dress. ....Shop Accessories >> Do you ship internationally? NO, we currently only ship within the UK and Ireland. ....Become a Member >> Do you have a shop? We are an online boutique and do not have a dress hire shop. We are based in London and deliver throughout the UK with Next Day delivery available on most of our dresses. ....Browse Dresses >> See all FAQ


CUSTOMER SERVICE

CONTACT US ORDERING & PAYMENTS RETURNS & REFUNDS DELIVERY INFORMATION FAQ Give us your feedback			Delivery Information How soon will I receive my order? For a 2 night rental, your products will be delivered the day before your event. For a 7 night rental, we aim to deliver 5 days before your event date. NOTE: We always send an email the day before delivery so you know that your dress is on its way. Your dress will never just turn up un-announced! What about delivery for an 'Advance Try on'? If your event is over 1 month away and you have requested and paid £10.00 for an Advance Try on the delivery will be as soon as possible after you order. The date of delivery will depend on the soonest date which the dress has an available slot and it not with another customers. It could be 1 week or 3 weeks but we will of course keep you updated. Has my dress been dispatched yet? As soon as your dress leaves GMD HQ, we will email you confirmation and include a tracking number. The box will then arrive with you the following day before 1pm. Can I track my order online? We ship all of our orders using Royal Mail. When we dispatch your order for delivery you will receive a unique tracking number by email. Once in receipt of this reference number you can check the current status of your shipment on the Royal mail website at http://track.royalmail.com Alternatively, you can email us on customersupport@girlmeetsdress.com and we will track the order on your behalf. How much does delivery cost? Standard UK shipping costs £9.95 This is for both ways all included so it is the only delivery cost you will pay. We use always use a next day service (starting from when the package is dispatched). In London (zones 1-2 we offer a Same Day service which is £20.00 The following prices are an indication of Girl Meets Dress delivery prices for 1 box which can contain inside 1-3 dresses.: UK DELIVERY - Next Day delivery BEFORE 1PM (starting from when the package is dispatched) - (£9.95) LONDON SAME DAY DELIVERY (Available on request) - London based orders between Zones 1 + 2 - (£20.00) What are the delivery times? UK Next Day delivery from the day of being shipped. Delivery is Mon-Fri BEFORE 1PM Do you deliver on Saturdays? Our standard delivery is Mon-Fri but yes if the delivery is urgent then we can deliver to you on Saturday. There is a £5.00 extra charge for this service. Please contact us if you wish to request this on enquiries@girlmeetsdress.com Do you offer same day delivery in London? Yes, we offer same day delivery in London within zones 1 + 2 if the requested dresses are in stock and available. The extra courier charge for this is £20.00. Email enquiries@girlmeetsdress.com request a same day delivery. Do you offer next day delivery within the UK? Yes, we offer all UK customers the super-special privilege of renting from Girl Meets Dress on a NEXT DAY delivery option if you have a last-minute event! But ONLY of course if the requested dresses are in stock and available. If you require urgent Next Day delivery please place the order before 2pm and select the event date on the checkout page PLUS send us an email on enquiries@girlmeetsdress.com to confirm that you indeed require this service. Do you deliver outside the United Kingdom? At this time, we only deliver orders within the United Kingdom. Do I need to sign for my order? We require proof of delivery for all orders but it doesn't need to be you who signs. What happens if I am out when you deliver? If no one is available to sign for the package when the Royal Mail courier attempts to deliver, they will leave a card at the delivery address confirming that they have tried to deliver. Follow the instructions on this card to pick up the item from your local delivery office. Do you deliver to a work address? Yes, we can deliver to We can deliver to your permanent residential address or your place of employment. We will require a signature on delivery so please ensure there is somebody there to sign. For a full list of questions regarding Delivery please refer to our FAQ section. Please contact Customer Service for help or more information: enquiries@girlmeetsdress.com

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