3. The Girl Meets Dress Service
If a product is returned in a damaged or dirty condition that exceeds normal wear and tear, as determined by Girl Meets Dress in its sole discretion, you agree that Girl Meets Dress may invoice you for the full cost of replacing such product as well as charge you the full amount of any lost earnings or incurred costs resulting from the damage. The product replacement fee will vary depending on the specifics of each dress and its amount is to the full discretion of Girl Meets Dress.
Under no circumstances are customers to attempt to clean any products themselves (i.e. dresses, bags, etc) by any means (dry cleaned or otherwise). If done so, Girl Meets Dress reserves the right to invoice for part or full replacement value of the items and charge you the full amount of any potential lost earnings or incurred costs regardless of whether any damage has been caused.
Any discounts, vouchers or offers made available on the site or through third party channels which are redeemable on the Girl Meets Dress site are subject to change without notice. It is hereby confirmed that only one may be used at a time; this also will be subject to change at Girl Meets Dress' discretion
The £10 off Welcome Voucher we offer is only valid on items ordered to rent. The discount is not valid on any item for purchase on the Girl Meets Dress website. The voucher must only be used by a customer who has not rented from Girl Meets Dress previously. The voucher must not be used in conjunction with any other promotion code. Girl Meets Dress reserves the right to cancel the discount after an order has been, should the code be used incorrectly, not following the conditions in our policy. If a further payment then needs to be made to Girl Meets Dress before the order can be dispatched, an invoice will be sent by email to the customer and this must be paid before we ship the item.
When you borrow a dress you will be required to provide Girl Meets Dress with accurate, complete and current credit card information for a valid credit card that you are authorized to use. By signing up for the Service, you authorize Girl Meets Dress or its agent to bill your credit card the applicable fees, per-item or borrowing fees, shipping charges, any and all applicable taxes, and any other charges you may incur in connection with your use of the Service. The applicable fees will be charged to your credit card on the date your purchase is made. If your dress is not returned on the due return date agreed when the purchase was made, Girl Meets Dress will charge your credit card for each overdue day, at the rate set for that dress as stated on the site, until a return shipment has been booked by the customer and Girl Meets Dress are notified by the courier company.
If Girl Meets Dress does not receive payment from your credit card provider or if your credit card expires or is rejected, you agree to pay all amounts due upon demand. Girl Meets Dress reserves the right to take all steps necessary to collect amounts due from you, including but not limited to using third party collection agencies. Girl Meets Dress reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
You are solely responsible for any and all fees charged to your credit card by the issuer, bank, or financial institution including, but not limited to, overdraft, insufficient funds, and over the credit limit fees. You agree to notify us about any billing problems or discrepancies within 90 days after they first appear on your account statement. If you do not bring them to our attention within 90 days, you agree that you waive your right to dispute such problems or discrepancies.
We may modify the price, content, or nature of the Service at any time. We may provide notice of any such changes by email, notice to you upon log-in, or by publishing them on the Site.
5. Cancellation: Costs and Refunds
You may return a rented product and obtain a refund. There is a form inside each box for you to fill out to request a refund. You must deposit the item for return at your local post office the same day that you receive the box. Most post office's close at 5pm. Unless otherwise approved by Girl Meets Dress, should a product be kept overnight by the customer, Girl Meets Dress reserves the right to charge the full rental fee. Please contact email@example.com if you need to keep an item overnight which you do not wish to wear to your event. Girl Meets Dress reserves the right to process a refund within 14 days of a request for a refund unless the order is being disputed.
All garment tags MUST remain intact. If you fail to fulfill agreed upon terms, your credit card will be charged for the full, non-discounted fees and charges for the entire period you booked the dress for.
All accessories including Hats and Bags are non-refundable.
If you wish to cancel your order BEFORE it is delivered, please let us know as soon as you can by contacting customer service on firstname.lastname@example.org and we will be happy to take care of it for you.
If you have not yet received and tried on your dresses, we will happily issue you a full refund up to 4 weeks before your event date minus a £20.00 cancellation fee.
Within the 4 weeks before your event, GMD credit will be issued for the value of the 1 individual dress with the highest value in your order. The remaining amount will be refunded back onto the card you used. GMD Credit is valid for 3 months from the date of issue.
Once you have tried on and confirmed that you wish to wear a dress, including advance try ons, any following cancellations are not eligible for a refund or GMD credit.
If you are unclear on any of these terms or have any questions please get in touch by contacting customer service on email@example.com
6. GirlMeetsDress.com £39 Monthly Membership Programme
6.1.0 GirlMeetsDress.com has a monthly membership programme which grants you rental access to any dress once a month for £39.There is no registration fee. Conditions do apply.
To cancel your membership after the 3rd month you must notify us by email prior to 14 days before the 4th month payment is due to be deducted.
. When you sign up you will be charged £117 for the first 3 months (£39 x 3)
6.2.0 Monthly Membership Process
6.3.0 Billing and Payments: Paying By Credit Card
For your convenience, when you become a member with a credit or debit card, we will save your credit or debit card information and use it for all future monthly charges which will automatically be charged to your saved card, unless you notify us.
There is a 3 month minimum policy when you sign up to the membership and your card will be charged £39 every 30 days for 3 months from the date you first register. After this 3 month period, your membership will continue to run unless you cancel your membership.
6.4.0 Using GMD Credits
All GMD dress credits can be redeemed within 3 months of receiving the credit. You must be a member to redeem the credits. Once you cancel the membership, you will loose all credits.
A maximum of 2 credits can be carried over and held at any one time. If you accumulate more than two (2) credits you will loose the remaining money and credits.
All GMD credits are valid for 3 months after the date issued, with no exceptions. GirlMeetsDress.com members are only allowed to accumulate a maximum of two (2) credits at any one time. For all Members that have accumulated the maximum number credits, each month you will have the option of using valid credits towards the purchase of monthly selections. Additional fees such as delivery, insurance etc cannot be paid with credits. Unused credits will be forfeited if your GirlMeetsDress.com membership is terminated for any reason--whether you choose to cancel or if GirlMeetsDress.com cancels your membership for any reason. Your account must be in good standing to be eligible to redeem your credits. You cannot exchange credits for any other form of currency--they have no cash value. GirlMeetsDress.com reserves the right to change these terms and conditions at our discretion, and may terminate the credits program at any time. Refunds are at the sole discretion of GirlMeetsDress.com
6.5.0 Price and payment
We are free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us (each, a "Submission"), including, without limitation, responses to questionnaires or through postings on message boards on the Site without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Site and the Service. Furthermore, by posting any Submission on the Site, submitting information to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, fully paid, royalty-free, irrevocable, sublicenseable, worldwide license and right to display, use, perform, reproduce, modify, distribute and create derivative works of the Submission or information submitted in any media, software, or technology of any kind now existing or developed in the future. By posting or providing a Submission or information, you represent and warrant that public posting and use of your Submission or information by Girl Meets Dress will not infringe on or violate the rights of any third party.
Be advised that we do not accept unsolicited materials or ideas for use or publication, and are not responsible for the similarity of any of our content to materials or ideas transmitted to us. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against us and our affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.
9. Use Restrictions
You will not use the Site or Service to: (a) upload, post, email, or otherwise transmit any Submission that contains personally identifying information (such as actual names, phone numbers, mailing addresses, email addresses and URL), unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; (b) harm minors in any way; (c) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; (d) upload, post, email, or otherwise transmit any Submission that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements); (e) upload, post, email or otherwise transmit any Submission that infringes any patent, trademark, trade secret, copyright or other proprietary right of any party; (f) upload, post, email, or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other forms of solicitation; (g) upload, post, email, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (h) interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site; (i) intentionally or unintentionally violate any applicable local, state, national or international law or regulation; (j) "stalk" or otherwise harass another; (k) write comments that in any way refer to persons under 18 years of age; or (l) collect or store personal data about other users.
10. Access Limits
Unless otherwise specified, the content on the Site is for your personal and non-commercial use; Girl Meets Dress grants you a limited license to access the Site solely for that purpose. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, offer for sale, or use in any other way the Service, or any information contained on, or obtained from, the Site without the express written consent of Girl Meets Dress. Any and all unauthorized uses of the Site or the contents therein will terminate the limited license granted to you. Without our express written consent, you may not (a) use any automated means to access the Site or collect any information from the Site (including without limitation robots, spiders or scripts), or (b) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages. This means, among other activities, that you agree not to engage in the practices of "screen scraping," "database scraping," or any other activity with the purpose of obtaining lists of users or other information.
11. Disclaimers of Warranties; Limitations on Liability
The Service (including the products provided under the Service or purchased through the Site), and the Site and its contents, are provided "as is"; Girl Meets Dress makes no representations or warranties of any kind with respect to the Service, gift cards, products provided with or sold by the Service, the Site, or any contents therein. Girl Meets Dress assumes no liability or responsibility for any errors or omissions in providing the Service or in the content of the Site, any failures, delays, or interruptions in the shipment of products, delivery of any content contained on the Site, any losses or damages arising from the use of the content provided on the Site, goods or services provided by Girl Meets Dress, or any conduct by users of the Site. Girl Meets Dress reserves the right to refuse to ship products in its sole discretion. GIRL MEETS DRESS EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES RELATING TO THE SERVICE, THE PRODUCTS, AND THE SITE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, AUTHENTICITY, TITLE, AND NON-INFRINGEMENT. In addition, Girl Meets Dress does not represent or warrant that the information on or accessible via the Site or through the Service is complete or current.
13. Intellectual Property
GIRL MEETS DRESS is a trademark of Girl Meets Dress. All Girl Meets Dress graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Girl Meets Dress. Any trademarks not owned by Girl Meets Dress that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Girl Meets Dress. All content and compilation thereof on the Site, including, but not limited to, text, graphics, logos, designs, photographs, button icons, images, data compilations, and software, is the property of Girl Meets Dress, its licensors, or its product suppliers, and is protected by United Kingdom and international copyright laws. No material, including, but not limited to, the material listed above, should be reproduced or used without our express written permission.
15. Links and Advertising
We may provide, or third parties may provide, links to other Web sites or resources that are beyond our control. We make no representations as to the quality, suitability, functionality, or legality of any sites to which links may be provided, and you hereby waive any claim you might have against us, with respect to such sites. GIRL MEETS DRESS IS NOT RESPONSIBLE FOR THE CONTENT ON THE INTERNET OR WEB PAGES THAT ARE CONTAINED OUTSIDE THE SITE.
Your correspondence or business dealings with, or participation in promotions of, advertisers or partners found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or partner. You agree that we are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or partners on the Site.
16. Service Tests
Girl Meets Dress tests aspects of its Service from time to time. Girl Meets Dress reserves the right to include you in such tests without notice.
17. Intellectual Property Rights
You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the Content as herein described, including Girl Meets Dress Software and all HTML and other code contained in this Site, shall remain at all times vested in Girl Meets Dress and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Girl Meets Dress and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
All applicable local, city, and state taxes are your responsibility. You agree to pay these taxes.
20. Accidental Damage Waiver
Goods are hired to the customer on the understanding that they shall be returned in an undamaged condition and the customer will be responsible for, and indemnify Girl Meets Dress against, any loss or damage to the goods whilst on hire. Accidental Damage Waiver (ADW) at a cost of £7.00 can be added to all hires, this provides cover for any minor damage while the dress is in the customer's possession. ADW does not cover loss, theft or serious damage. ADW does not cover occasions when we need to make a repair to a dress or clean the dress multiple times in order to rent it again. Dresses damaged will either be be charged a £40 tailor fee or the full replacement fee of the dress. Extra charges will also apply on occasions when the damage to the dress delays or cancels a future customer. This will be charged at the rate of the lost rentals accumulated. These decisions are at the full discretion of Girl Meets Dress and will be followed through.
21. Entire Agreement
The TOS (as amended from time to time) constitutes the entire agreement between you and Girl Meets Dress regarding your use of this Site, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Girl Meets Dress in relation to such matters. In the event any other rules, code of conduct, or other matter posted on this Site conflicts with the terms of the TOS, the TOS shall govern. No oral explanation or oral information given by any party shall alter the interpretation of the TOS. You confirm that, in agreeing to accept the TOS, you have not relied on any representation save insofar as the same has expressly been made a representation in the TOS and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of the TOS save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of the TOS.
Effective September 25, 2008
Postal address: 120 Arthur Road, SW19 8AA London UK.