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  • Inspire Me
  • How it Works
    • What is GMD?

      • What is GMD?

        Girl Meets Dress is the leading luxury rental destination, for all of life's special occasions.
        Wouldn't it be amazing if you could wear a different designer dress for every special event in your calendar? We will lend you your favourite designer dresses and accessories at up to 95% off their original retail price.
        We can lend you over 4,000 designer pieces from over 150 designer brands including Herve Leger, Halston Heritage, 3.1 Phillip Lim and more. We will deliver the dress to you, at your home, at your office, wherever you want and all you have to do is have fun in it and send it back to us when you're done.

        It's like we're your new best friend with the massive designer wardrobe who is cool enough to let you borrow whatever you want!
    • How it Works

      • How it works

        Shopping at GMD is easy and in 4 easy steps you can wear the dresses you dream of.
        Everything is very similar to any other online shop, and at the checkout, you can review and amend your order details and add some optional extras. Once you order, we will email you to confirm everything!

        BROWSE Find the dress of your dreams by browsing your event type, dress size or favourite colour.

        ORDER When you see a dress you love, select your size, number of nights and event date. Click 'ADD TO BAG' Then you can then continue shopping or go to the shopping bag in the top right hand corner to complete your order.

        PARTY Enjoy wearing your dress and bask in the compliments and admiring glances you will get!

        RETURN Pop your dress back in the box, attach the pre paid label and drop it into your local Post office. Easy!
    • Placing an Order

      • Placing an Order

        Does GMD have a shop to visit?
         No, we are purely an online rental boutique and we don't have a physical location where you can come and try on dresses. All products are delivered to you.

        When do I place my order?
         There is no specific time in which you have to place your order before your event. If could be 3 months before, or 3 days. Of course, the sooner you order the higher the chance that your favourite dresses will be available for your event date, but don't worry if you do it last miniute, we send all dresses using a Next Day delivery service.

        How long can I borrow a dress for?
         On the website you select the option to borrow each dress for either 2 nights or 7 nights. But if you want to hang onto it for longer because you need time to accessorize, or perhaps you are going on holiday, that is no problem! Just email us at enquiries@girlmeetsdress.com and we can either renew it for you, or give you a quote for a longer rental period.
    • Trying Dresses On

      • Trying dresses on

        Can I try on the dresses?
         Yes. There are 2 options:
        Option 1: (Standard for all orders) When the dresses are delivered for your event you will try them on.
        Option 2: If your event is more than 30 days away from the date you order you can opt to use our ADVANCE TRY ON service. You will receive the dresses asap and choose one to have re-delivered for the event. This service is ?30 per order (non refundable) and you can tick this option at the checkout.

        How many dresses can I try on?
         There is a limit of 3 dresses per order. With some of the large dresses with lots of material this could be limited to 1 or 2. We will deliver them to you and after you try them on you will tell us which one you have decided to wear for your event. You will then keep all of the dresses until after the event and return them in the same box. Once we receive them back we will refund you for the dresses which you did not wear.
    • Delivery

      • Delivery

        When will my dresses be delivered?
        When you select your event date, you can view your delivery and return date. We always send an email the day that the dresses are dispatched, so you know that your dress is on its way. Your dress will never just turn up un-announced!

        Where does GMD deliver to?
        We currently deliver to the United Kingdon, Ireland, Jersey, Guernsey, the Isle of Man and the Isle of Wight.

        Can my delivery address be different to my billing address?
        Yes. At the checkout stage you can choose both the individual delivery and biling address.

        How much does delivery cost?
        Standard delivery within the United Kingdom is ?9.95. This is for delivery and return all included.
        Same Day delivery within central London is ?20.

    • Payments

      • Payments

        What payment methods does Girl Meets Dress accept?
        We accept Visa, Master Card, Delta and Switch credit/debit cards.

        How private is the personal information I give to you kept?
        Please be assured that we consider all the information you share with us totally private and confidential. At no point will we share your personal information.

        Is it safe to use my credit card online at Girl Meets Dress?
        At Girl Meets Dress, your personal online security is important to us. All orders are processed through a secure checkout system provided by Paypal and consequently you are guaranteed the best security available.

    • Returns

      • Returns

        How do I return my dress?
        Returning the dresses you have enjoyed is quick and easy.
        1. Simply pack the items in their original packaging, stick the pre-paid return label provided, and fill out the returns form enclosed.
        2. Drop your box at the local Post Office. No additional fees or postage will be needed. Please ensure you keep your receipt safe as this is your proof of postage.
        3. When the box arrives back at GMD HQ, you will receive a email receipt and any refunds will be made.
    • Need Style Advise?

      • Our Style Advisors are here to help

        Can I ask for style advice or ask questions about specific dresses before I order?
         Yes, you can contact our style advisors any time if you have any questions about sizing, trends, colours etc: enquiries@girlmeetsdress.com / +44 (0) 207 498 9131
        The girls at GMD know that not all of us can afford to wear a ?1000 designer frock every weekend and we understand if you are feeling nervous about how the dress will fit.
        Not to worry! Our fashion-savvy customer service team will ensure you find a perfect dress that will fit like a glove and will make you look Cannes-Film-Festival-worthy as they know how all our dresses feel, fit, and have suggestions on how to accessorize.
        Our stylists understand our fears, our concerns, our insecurities and what we want to look like. And just when you thought GMD could not get any better, there is no fee you for their expertise; it is all part of our service because here at GMD our mission is to help you look your best so you dont have to worry about anything else but having an unforgettably great experience at your upcoming event.
    • Contact Us

      • Contact Us

        Part of our service is providing you with the best retail experience possible so feel free to contact the Girl Meets Dress team with any questions you might have.
        We can help you with just about anything from advice on fit and body shape suggestions, to assistance with tracking your order.

        The best way to contact us is by e-mail: enquiries@girlmeetsdress.com
        Alternatively, call us on: +44 (0) 207 498 9131
        We also have a Live Chat service which you can find in the bottom right hand corner of your screen.

        Our offices are open:
        Monday-Friday 10:00-19:00 GMT / Saturdays-Sunday 10:00-17:00 GMT
    • More FAQs...


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Fashion hire in Northern Ireland

Clothing rental platforms in Northern ireland

October 7th, 2019

 

 

How does hiring dresses work?

ORDERING & TRYING ON THE DRESSES

Does GMD have a physical shop?
Yes, we have a showroom in London SW6 where you can come and try on dresses. Please email showroom@girlmeetsdress.com to book an appointment.

If you can’t get to us then don’t worry! And customers in Ireland who want to rent a dress, you can select delivery at the checkout stage. Any questions get in touch. Dress hire in Ireland, Clothing rental in Dublin, Fashion hire in Northern Ireland: enquiries@girlmeetsdress.com

Can I order online and try on a few dresses?
Yes, you can borrow a maximum of 3 dresses at one time. Should you order and try on multiple dresses, we will refund you for anything unsuitable.

How much do the dresses cost to hire?
Every dress has a price. You can hire dresses individually event by event, or join our INFINITE membership which is a monthly subscription for £99. This entitles you to Free unlimited dress hires all month.

I only want 1 dress for my event, can I order 3, choose 1 and return the others for a refund?
Yes this is exactly how it works. You are allowed to order up to 3 dresses. We will deliver them to you. After the event your return them all in the same box. Once we receive them back we will refund you for the dresses which you did not wear.

Can I try on the dresses weeks/ months before my event date?
YES, you will see 2 options at the checkout:
Option 1: FREE: When your dresses are delivered for your event, you will try them on. We will refund for anything you decide not to wear. Option 2: ADVANCE TRY ON/£30 per order: If your event is MORE than 4 weeks away from the date you place the order you can opt to use our  service. Select this option at the checkout. You will receive the dresses ASAP to choose which one to have re-delivered back to you for the event. This service is £30 (non refundable) All delivery and returns are free.

I am not very tall, will the gowns be too long? We have various lengths of all the dresses. Order normally and tell us if you are concerned. The GMD mission is to ensure you look your best at your upcoming event.

Can I receive a refund if some / all of the dresses I order don’t fit?
Yes, once the dresses are back with us, we will process a refund for anything you have not worn.

Can I add accidental damage insurance on my dresses?
Yes, we have an optional £7 insurance option to select at the checkout stage. This covers minor accidental damage such as a zip break or any normal stains.

How long can I borrow a dress for?
On the website you select the option to borrow each dress for either 2 nights or 7 nights. If you need longer, perhaps you are going abroad, no problem! Just email us at enquiries@girlmeetsdress.com.

When does my rental period begin and end?
Your rental period starts on the day your dresses are delivered, for example, for a 2 night hire, delivered on a Tuesday, you would need to drop your box into your local Post Office on Thursday before 5pm (2 nights later). We ignore Sunday as the post offices are closed, so for weekend 2 night events, delivery is Friday and return is Monday.

DELIVERY & SHIPPING

How much does delivery cost?
All UK orders have FREE delivery + returns.
In central London we offer a Same Day service which is £20-£30
How do I know my order will arrive in time?
On the day of your delivery you will receive a 1 hour delivery window allocated by our courier service. You will be kept informed about dispatch, delivery time etc.

RETURNING YOUR DRESS

How do I return my dress?
Returning the dresses is quick and easy.
Using the original packaging, stick on the GIRL MEETS DRESS return address label provided and fill out the returns form enclosed. Drop your box at the local Post Office. keep your receipt safe.

When will I receive my refund?
After we have received your box back, we will process the refund and notify you via e-mail.

GENERAL QUESTIONS
How do I contact customer service?
Email: enquiries@girlmeetsdress.com
Or by telephone on 0207 498 9131.
We also have a LIVE CHAT function which you will see in the bottom right hand corner of your screen. When we are offline you can also leave a message.

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